Small & Midsize Business Solutions
Business Process Automation in Information Technology
Business process automation (BPA) in IT is the use of software to automate repeatable, multi-step business transactions. In contrast to other types of automation, BPA technology solutions tend to be complex, connected to multiple enterprise information technology systems, and tailored specifically to the needs of an organization. Work Horse accomplishes this by connecting software systems to each other.
If your small or midsize business is struggling to manage information from multiple business applications, exchanging data with third-party vendors or providing real-time, accurate data, implementing BPA in IT is not as costly or time-consuming as you may think. Work Horse experts have worked in the SMB market for over 20 years to provide cost-effective software integration solutions. Our goal is to simplify the experience for your business and allow your smaller enterprise to operate like a bigger one by eliminating manual workflows.
Our Custom Software Integration & APIs
Software integration has been around for decades. Businesses need to exchange data with vendors and customers. In the past, companies used file-based technologies to import and export data. From computer disks and FTP transfers to exchanging files via Web-based tools, data comes and goes. The difference with today’s data exchange technologies is that they’re more event-driven and real-time than ever.
No matter your company size, having a solid integration strategy is the key to overcoming obstacles when exchanging information with multiple software applications or third parties. One of the tools of integration is a set of APIs (Application Programming Interface) around your systems and processes. An API allows developers to interact with different systems by creating a common interface.
- Process Automation – One of the most valuable payoffs of technology is the ability to make your workflows more efficient and repeatable. Business process automation in information technology provides a way to do more with less. It automates mundane, tedious operations and allows you to optimize your human and capital resources.
- Reporting & Monitoring – One of the most underutilized functions of a growing organization is reporting and monitoring. If you have an IT staff, they’re probably already at capacity to keep your business running. Work Horse provides access to reporting and monitoring dashboards that allow you and us to keep tabs on your software systems. We also offer fractional IT consultants.
- System Notifications – You need to know when events happen to or with your data. Alerts can be configured in a number of ways to notify your staff when they occur. These real-time communications can by delivered by email, text, instant message or system alert.
Software Integration Support for Small & Midsize Businesses
Work Horse is passionate about enhancing our clients’ legacy software systems through our partnerships with technology leaders in modern Enterprise Service Bus (ESB) and API applications. We’re committed to migrating point-to-point integration applications to create a high-performing, robust, and reusable architecture. Infrastructure needs to be maintained for software systems to operate efficiently. We offer ongoing software integration support services to ensure your integrated applications are running properly.